We're here to help! Find answers to common questions below, or contact us directly.
Download MamaSquads from the App Store, open the app, and sign up with your email address. You'll need to complete identity verification (photo ID + selfie) to access the community.
MamaSquads is a verified, moms-only community. Identity verification ensures every member is a real person, keeping our community safe for moms and kids. We use Stripe Identity to securely verify your ID — MamaSquads never stores your ID photos or selfie.
Your government ID and selfie are processed by Stripe, our third-party verification partner. MamaSquads does not store, access, or retain your face data or ID photos. Only your verification status (verified or not) is stored in our system. See our Privacy Policy for full details.
Open the app, go to your Profile, scroll down and tap "Delete Account." You'll be asked to confirm by typing DELETE. This permanently removes all your data including your profile, messages, group memberships, and connections.
Go to the Groups tab and browse available groups in your area. You can also join a private group using an invite code from another mom.
Tap on any member's profile and select "Report" or "Block." Blocked members cannot see your profile or contact you. Our team reviews all reports within 24 hours.
MamaSquads requires a one-time membership fee of $9.99, which includes identity verification. There are no recurring subscription charges.
Only verified members can see your profile. Your general area is shown (not your exact address). Children's names and birthdates are never shared — only ages are displayed. See our Privacy Policy for details.
Try closing and reopening the app. If the issue persists, make sure you have the latest version installed. If you're still having trouble, email us at mama.squads1@gmail.com with a description of the problem.
For privacy-related requests including data deletion, contact us at mama.squads1@gmail.com.